AI back office for Indian BFSI

AI agents that run your BFSI back office

LeanHook handles customer care, collections, KYC completion, loan verification, and inside sales for Indian fintechs, NBFCs, and insurers. Our agents call, message, verify, follow up, and write outcomes into your existing systems without your team operating a tool.

40K
conversations a day
85%
resolved without human intervention
10+
Indian languages
Customer call / WhatsApp / email
LeanHook AI agent runs the workflow
Documents
Payments
Verification
Outcome written to CRM / LOS / support system

One AI team for the work BFSI still outsources

We do not hand your team another dashboard. We map the operation, integrate with your systems, and run the workflow end-to-end.

Customer care

Answer questions, resolve routine issues, and update every disposition in the client's support system.

Collections

Call and message borrowers, capture payment intent, follow up, and write outcomes back to the loan system.

KYC completion

Recover drop-offs, collect documents, read submissions, and move verified users to the next step.

Loan verification

Call applicants, cross-check submitted data against records, and flag mismatches for review.

Inside sales

Qualify leads, answer objections, and book the next action without adding calling headcount.

How it works

1

We map the current human workflow.

2

We integrate with the client's systems.

3

AI agents run the process and write back outcomes.

Your team does not log into LeanHook to operate it. We deliver the completed back-office outcome.

Built for conservative financial operations

  • Built for Indian BFSI workflows
  • RBI-aware operating context
  • DPDP-aware data handling
  • Human escalation for exceptions
  • Audit trail through system-written outcomes

Production proof, not a pilot deck

LeanHook is live across fintechs, NBFCs, and insurance with voice, WhatsApp, and email agents already handling daily operations.

1M
conversations a month
30%
lower cost than the human team replaced

Platforms give your team software. LeanHook gives you the completed operation.

Voice and messaging tools

Provide APIs, bots, or dashboards your team still has to operate.

BPOs

Provide people, management overhead, and cost that scales with every extra interaction.

LeanHook

Provides AI agents that run the workflow and update your existing systems.

Replace one BFSI back-office workflow with AI agents

Start with one function: collections, KYC completion, verification, support, or inside sales. We map the workflow, integrate with your systems, and run it for you.

Personalized 1-on-1 demoExpert-led walkthroughCustom to your use case
Book Demo